CaseManagerPro implementation and hosting

CaseManagerPro is true “browser-based” legal case management software, regardless of the way you implement and access it. That means you get all the convenience of Web-based software, such as one centralized hub, quick deployment, remote accessibility, no desktop installation, cost effectiveness and more – whether you use a PC or other Internet-capable device.

There are three common ways in which CMP is hosted: cloud-hosted SaaS, on-premise installation or third-party hosted. The Lucid IQ implementation team works with each client to listen to their needs and capabilities then consults on the optimal approach to meet their strategies and objectives.

Cloud-Hosted SaaS (Software as a Service) Implementation

When Lucid IQ hosts CaseManagerPro, you can focus on practice management and leave the IT administration to us. We do the installation, backups, upgrades and server maintenance while you work, wherever you need to, with confidence that your data is secure, residing at top-ranked U.S. data centers.

In addition, we offer our SaaS/Cloud-based customers, at no extra charge:

  • Unique, custom Web addresses (URL)
  • Multiple backups daily
  • Daily off-site backup
  • Disaster recovery redirects to duplicate site
  • 2 gigabytes per user of data and document storage

On-Premise Hosting

This method of hosting is ideal for organizations with the existing infrastructure and in-house hosting capabilities.

In this model, you provide the hardware, supporting software including SQL Server, firewall, and system maintenance. CMP works through its browser interface within your local or wide area network the same way it does as a cloud-based case management system. You control external access, system security and the timing of update installations.

The Lucid IQ tech support team consults with your IT staff to install CaseManagerPro and configure the server, firewall and other related system assets.

Third-Party Cloud-Hosted Installation

If you are already hosting applications or services with a hosting provider, you may prefer to co-locate CMP with that provider. Lucid IQ provides specifications, instructions and support as needed for an effective setup.